CORE RETURNS

The core that is returned to Goerend Transmission must be an unmodified and usable core of the same model, the core removed from the vehicle prior to new installation. When we receive a usable core of the same model that has not been modified, the core charge will be refunded with a credit to your credit card. If cores have been previously modified, a minimum fee of $150 retail will be deducted from the core refund. The core charge is a deposit, not the price to keep your core. If any of these instructions are not followed, you may not receive your full core credit and other charges may be applied. Warranties will be void if cores are not returned to Goerend Transmission within 45 days.

Before sending in your torque converter core:
1. Drain the core. Place upside down for at least 24 hours to allow fluid to drain out. A hazardous material clean-up fee will be charged if core is not drained properly.
2. Place your core in the same heavy duty box it was shipped to you in.
3. Place the hub cap back on the converter hub.
4. Use sufficient packaging to send back your converter. Any damage that happens while in transit will be the responsibility of the customer and may affect the core refund.

Before sending in your valve body core:

1. Package the valve body core in a heavy duty sealed plastic bag.
2. Protect the valve body with sufficient packing material, it is extremely fragile. Any damage that happens while in transit is the responsibility of the customer and may affect the core refund.

WARRANTIES

Warranties from Goerend Transmission are specifically limited to the torque converter purchased from Goerend Transmission. Warranties apply to any potential manufacturing defect inside the torque converter. Warranties do not cover any outside influences on the torque converter. There is no warranty on stock stators. Warranties do not include loss of time, use, towing, installation, freight, or per diem damages. To transfer a warranty, your original invoice must be provided.

DISCLAIMER OF LIABILITY

Goerend Transmission may not be held responsible, under any circumstances, for incidental and consequential damages that may occur arising from, or in connection with the installation or use of any Goerend Transmission product. The Customer agrees to accept full responsibility for any consequential damages or liabilities, indemnifying Goerend Transmission upon purchase and installation of any Goerend Transmission products. This includes all use of Goerend Transmission products in a competition, high performance, or any street driven vehicle and shall indicate an awareness that the customer is modifying said vehicle for competition, and may operate it in a potentially hazardous environment.

PROPOSITION 65 

Goerend Transmission obeys the state of California’s Proposition 65, known as the Safe Drinking Water and Toxic Enforcement Act of 1986. All products listed on the Goerend Transmission website, and all products sold by Goerend Transmission may expose individuals to chemicals that can cause cancer and reproductive harm. California law requires this warning to be given to customers in the state of California. For more information, visit www.p65warnings.ca.gov.

CORE RETURNS

The core that is returned to Goerend Transmission must be an unmodified and usable core of the same model, the core removed from the vehicle prior to new installation. When we receive a usable core of the same model that has not been modified, the core charge will be refunded with a credit to your credit card. If cores have been previously modified, a minimum fee of $150 retail will be deducted from the core refund. The core charge is a deposit, not the price to keep your core. If any of these instructions are not followed, you may not receive your full core credit and other charges may be applied. Warranties will be void if cores are not returned to Goerend Transmission within 45 days.

Before sending in your torque converter core:
1. Drain the core. Place upside down for at least 24 hours to allow fluid to drain out. A hazardous material clean-up fee will be charged if core is not drained properly.
2. Place your core in the same heavy duty box it was shipped to you in.
3. Place the hub cap back on the converter hub.
4. Use sufficient packaging to send back your converter. Any damage that happens while in transit will be the responsibility of the customer and may affect the core refund.

Before sending in your valve body core:
1. Package the valve body core in a heavy duty sealed plastic bag.
2. Protect the valve body with sufficient packing material, it is extremely fragile. Any damage that happens while in transit is the responsibility of the customer and may affect the core refund.

WARRANTIES

Warranties from Goerend Transmission are specifically limited to the torque converter purchased from Goerend Transmission. Warranties apply to any potential manufacturing defect inside the torque converter. Warranties do not cover any outside influences on the torque converter. There is no warranty on stock stators. Warranties do not include loss of time, use, towing, installation, freight, or per diem damages. To transfer a warranty, your original invoice must be provided.

DISCLAIMER OF LIABILITY

Goerend Transmission may not be held responsible, under any circumstances, for incidental and consequential damages that may occur arising from, or in connection with the installation or use of any Goerend Transmission product. The Customer agrees to accept full responsibility for any consequential damages or liabilities, indemnifying Goerend Transmission upon purchase and installation of any Goerend Transmission products. This includes all use of Goerend Transmission products in a competition, high performance, or any street driven vehicle and shall indicate an awareness that the customer is modifying said vehicle for competition, and may operate it in a potentially hazardous environment.

PROPOSITION 65 

Goerend Transmission obeys the state of California’s Proposition 65, known as the Safe Drinking Water and Toxic Enforcement Act of 1986. All products listed on the Goerend Transmission website, and all products sold by Goerend Transmission may expose individuals to chemicals that can cause cancer and reproductive harm. California law requires this warning to be given to customers in the state of California. For more information, visit www.p65warnings.ca.gov.