Privacy Policy

  1. Intellectual Property
  2. Communications to Serve You
  3. Disclosure of Personally Identifiable Information
  4. Fraud Protection and Compliance with Law
  5. Service Providers
  6. Cookies, IP Addresses, Pixel Tags and Tracking Technology
  7. Use of Aggregate Information
  8. Links
  9. Notification of Policy Changes
  10. Contacting Us

Q: Intellectual Property

All intellectual property, including product descriptions and images, cannot be used in any way without the express written consent of Goerend.

Q: Communications to Serve You

If you have elected to provide us with your contact information, e.g., by registering online, emailing us, or placing an order, we may contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns, and to provide the high level of customer service that Goerend offers its customers.

Q: Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services. Goerend takes great pride in having you as a customer and we will ensure your privacy as a customer. Goerend does not sell or exchange names or any other information about our customers with third parties.

Q: Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Q: Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Q: Links

This Privacy Policy applies only to the information collected on this site. Our site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to this site.

Q: Notification of Policy Changes

Goerend reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

Q: Contacting Us

We welcome your comments and questions about privacy. Please send emails to goerendmason@gmail.com. We are confident that your visit to Goerend is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call our Sales department at (563) 778-2719 ext. 1.